The Smync Platform is a simple, powerful platform that any user can get results from. But we understand everybody has a unique set of limits in their business – time, people, content resources, social strategic expertise. While all of you are great at your business, sometimes you need outside help. The Smync Team has the specialists and resources to provide a solution for every business, need and budget.
Everybody talks about content marketing. Everybody knows content is what gets your audience to engage, interests new people and builds your brand trust. But creating content is hard, time consuming and requires everything from including words, imagery, video and weaving it all into a consistent story. Need help? We’ve got the experts.
Successful social media marketing requires consistent posting, effective engagement, being part of the conversation and acknowledging customer issues quickly. It’s a lot to balance while you’re running your business, working on projects or a small marketing team. If you need a team running your social, our team can manage.
Increasingly, social media is becoming social customer service. Many will go here as their first recourse for service and many organizations aren’t equipped to handle this shift in support from traditional channels. We can work with you to understand your business and how to effectively route customer issues so you can handle them effectively.
Social insights can provide a wealth of data about who really is in your social communities, who is your content resonating with, what value/referral/sales are coming from social channels, how can you make paid media more effective, what your enthusiasts think of products/ads/messages and more. We give the insights that lead to action.