Identifying Brand Advocates
With all the various social networks and billions of interactions, knowing who your best brand advocates are might sounds easy, it’s really very hard and usually takes a lot of time – time that could be better spent on actually igniting your brand advocate movement. It’s hard enough that we’ve develop a patent-pending system to do it – to look at what type of interaction each fan has been doing, how valuable it is, how often it happens and how consistently it happens.
Connect your Facebook, Twitter, Instagram, Tumblr and other social communities and let the Smync platform do the heavy lifting. In a matter of minutes from starting, inside our SRM (Social Relationship Manager) you’ll see your brand’s top advocates, their recent interactions, their bio, their social influence, their history of interactions and more. When you know the important people right away, the rest becomes much easier.